1. Introduction

ET TRAVEL & TOURS SDN. BHD. (Co. No. 1588018-D) (hereinafter referred to as “ET Travel”) which owns and operates the www.easytipstravel.my domain & website is committed to the protection of your Personal Data and takes the matter of protecting your privacy as a high priority matter.

This Privacy Statement explains the general terms on how we protect the privacy of your Personal Data under the Personal Data Protection Act 2010 (“PDPA”).

2. COLLECTION OF PERSONAL DATA

In order to provide you with the use and access to our travel services and products (including website and online applications), ET Travel will collect the following personal information:

  1. Username and Password
  2. Name
  3. Address
  4. Gender
  5. Date of Birth
  6. Nationality
  7. Email Address
  8. Telephone Number
  9. Fax Number
  10. Credit Card Information (name of cardholder, credit card number and expiry date)
  11. Travel Details, including
    • intended check-in and check-out dates
    • number of rooms required
    • pick-up and drop-off dates & time
    • flight information – flight number, arrival and departure time
    • number of passenger
    • name (s), date(s) of birth, nationality, gender, telephone number, email address, passport number of all passengers.

The above information is requested when you register as a member / make reservations for ET Travel products or services / utilize ET Travel online services (such as sending e-Card or Loyalty Program) / request for ET Travel newsletter or participate in our special programs and online contests.

If you communicate with ET Travel via e-mail, post messages to any of our chat groups, bulletin boards or forums, or otherwise complete online forms, surveys or contest entries, any information provided in such communications may also be collected as personal information. You always have the option not to provide the information we requested.

3. USAGE OF PERSONAL DATA

ET Travel collects and processes your Personal Information only for specific or limited purposes that is adequate and relevant. Some of these purposes include the following:

  1. To process your travel reservations or purchases and confirm your travel arrangements;
  2. To verify your credit and collect payments for your purchases, orders, registrations etc if you submit financial information;
  3. To improve our content, service and product offerings;
  4. To enhance our service to you the next time you visit our site by providing you with the most personalized Web experience possible;
  5. To send you periodic e-Newsletter which contain new services, special offers and promotions which may be of interest to you;
  6. To fulfill your request when you use our e-Card or Member Incentive Program services;
  7. To post your messages on Travel Board or on our Feedback service;
  8. To provide you with customer support should you request it;
  9. To statistically analyze site usage; to enhance our marketing and promotional efforts;
  10. In specific situations, to resolve disputes, troubleshoot problems and enforce our User Agreement.

4. DISCLOSURE OF PERSONAL DATA

ET Travel does not share, sell or distribute your Personal Information with unrelated third parties, except for processing your travel reservations. Disclosure of your personal information may include without limitation in the following scenarios:-

  1. To process and complete your travel reservations, your information is provided to third parties including service providers such as the airlines, hotels, tour and transfer operators, travel insurance agencies and third-party intermediaries (for example, credit card companies and banks) as deemed essential whenever you purchase ET Travel travel products and services
  2. As when required by relevant law to disclose the Personal Information

5. DATA INTEGRITY AND SECURITY

ET Travel strives to protect the privacy and security of our database by maintaining the reliability and completeness of Personal Data in our database. ET Travel keeps your information only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or ethical reporting or document retention requirements.

The employees who have access to Personal Data have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality. Although ET Travel cannot guarantee against any loss, misuse, unauthorized disclosure, alteration or destruction of data, we try to prevent such unfortunate occurrences.

Other than the purposes and parties aforementioned, your personal information will not be provided to spammers, advertisers, direct marketing companies or any other unsolicited mailers, without your consent.

6. Cookies and Other Web Technologies in Our Website

ET Travel maintains reasonable administrative, technical and physical security measures to protect your personal data from unauthorized access and use. Our employees have been trained to handle such data properly and in accordance with our security protocols and strict standards of confidentiality.

We shall store and/or retain all personal data only for as long as required for the fulfillment of the purposes or pursuant to any legal obligation imposed upon ET Travel in the course of provision of the travel and tour products and services or by virtue of any applicable law that may from time to time be in force.

7. LINKS TO OTHER WEBSITES

To give you a better service, our site can connect you with several links to other local and international organisations and agencies (Such as our partner: Golden Destinations). When connecting to such other websites you will no longer be subject to this policy but to the privacy policy of the new site.

8. RETENTION OF PERSONAL DATA

Your personal data will be retained for as long as necessary to fulfil the purposes stated above, or as required by applicable law. Once no longer needed, ET Travel will securely delete or anonymise your data.

9. CHANGES TO THIS PRIVACY POLICY

ET Travel reserves the right to make changes in this policy. This Privacy Policy contains an effective date of when it was last changed. You will need to check the Privacy Policy to see if the date has changed since your last visit. ET Travel may amend or update our Privacy Policy at any time to reflect changes to our business practices. Your continued usage of ET Travel website / purchase of ET Travel products & services indicates acceptance of this privacy policy.

This Personal Data Protection Notice was last revised on 8 June 2026.

10. CONTACT US

If you have any questions regarding security and privacy issues, please contact us at www.easytipstravel.my